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Today — 06 Apr 2026
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Home Privacy Policy

Privacy Policy

Last updated: 09 April 2026

Welcome to Naina Jewellers. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this policy, or our practices with regards to your personal information, please contact us at info@nainajewellers.com.

1. Information We Collect

We collect information that you voluntarily provide to us when you:

  • Fill out our contact form on the website
  • Contact us via WhatsApp, phone, or email
  • Visit our physical store

The personal information we may collect includes: name, email address, phone number, and any message you send us.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To respond to your enquiries and provide customer support
  • To share product information and pricing
  • To improve our website and services
  • To send you relevant information about our products and offers (only if you opt in)

3. Information Sharing

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or serving you, as long as those parties agree to keep this information confidential.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser. You can choose to disable cookies through your browser settings.

6. Third-Party Links

Our website contains links to third-party websites including Google Maps, Instagram, Facebook, and WhatsApp. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. WhatsApp Communication

When you click the "Enquire on WhatsApp" button, you will be directed to WhatsApp with a pre-filled message. This communication is subject to WhatsApp's privacy policy. We will only use your WhatsApp contact details to respond to your enquiry.

8. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of any inaccurate information
  • Request deletion of your personal information
  • Opt out of any marketing communications

To exercise any of these rights, please contact us using the details below.

9. Children's Privacy

Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page with an updated revision date.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: